The Galaxy S10, Galaxy S10+, and Galaxy S10e are the hottest smartphones from Samsung that started selling in the U.S. earlier this month.
Given how good either of the phones is, plenty of fans opted to buy them, with many opting for the Galaxy S10+ thanks to its superior photography and bigger battery unit, not to mention the bigger display screen.
Despite all these, it appears that the Galaxy S10+ is suffering from issues related to signal strength and network connectivity. So far, the most affected group is on Sprint, but others using T-Mobile and AT&T have also reported similar or related issues, Android Police reveals.
Even worse is that while the issue seems to mostly affect users of the Galaxy S10+, there are also some cases of affected Galaxy S10 and S10e users. Sprint has acknowledged the issues and promised to fix them in an upcoming software update, but Samsung has remained coy on the matter, at least for now.
If you can’t bear the pain anymore, some users claim they fixed the issue by disabling bands 41 and 25 with the help of a hidden Data Programming menu, although this might only be true for those on Sprint.
Looking at what’s happening, one would easily be tempted to argue that Samsung seems to have forgotten that the basic function of a phone is to make calls (and browse the web by today’s standards) and instead focused on other aspects like photography and such, hence the issues currently being faced by Galaxy S10 series.
But then again, its likely that these issues are as a result of a combination of various factors that include the specific carrier you are using, the frequency you’re connected to, and in some scenarios, the use of a case or even going caseless; all of which can have a huge impact on the quality of cellular connection you get from your S10 handsets.