Samsung to fix Galaxy S8 red tint display issue with a software update next week

After rolling out a firmware update to all Galaxy S8 and S8+ units to fix the remap issue of Bixby button, Samsung will be releasing another software update next week to the two flagship devices to fix the red tint display issue.

Confirming the news, a Samsung spokesperson was quoted by The Korea Herald as saying: “Because there are some complaints about the red-tinted screens, we decided to upgrade the software next week for all Galaxy S8 clients.”

ReadGalaxy S8 and S8+ update with April security patch and Bixby button remap fix now rolling out everywhere

Backing this confirmation there are reports suggesting that Samsung has informed all of its Samsung Service Centers that ‘there will be an additional update to make color revisions more minutely at the end of April.’

A couple of days back, some Galaxy S8 users complained of a reddish tint appearing on the display panels of their new Galaxy S8 phones that did not improve even after correcting color display settings. Samsung’s immediate reaction to the issue was of denial and the company dismissed the complaints saying that ‘it is not a quality problem and it can be adjusted with the phone itself.’

Read: Samsung Galaxy S8 and S8+ price, deals and pre-order offers

But with the recent announcement of pushing out a software update to fix the issue shows that Samsung has finally acknowledged the problem. This is a good sign and shows the effort put forward by the Korean giant towards customer service.

via MK News

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Nuzhat is a day-dreamer with imaginations running sky-high. Her love for tech is a recent one which she is still unwrapping and trying to decipher. Once a news-savvy journalist, she is now a tech-savvy author. Email: nuzhat@theandroidsoul.com
  • Rishab Warrier

    That’s great news! Good to know that it was a software issue and nothing related to hardware.We’re getting lesser things to complain about XD .Its nice to see how fast we got the response from Samsung about the issue although they denied it at first.

    • Aditya Pradhan

      Agreed. Though in India, we are not getting the SD 835, rather the Samsung’s own Exynos 8895 processor, but the good thing is that, it is definitely beating the SD 835 in all benchmark tests.

      • Rishab Warrier

        Oh didn’t hear about that 😐 . The exynos according to what I’ve heard is hard to rot will be risky so thats bad news to the Modding community and people who love to meddle with their phones like me 😐

        • Aditya Pradhan

          Samsung is only going with the SD processor for the US market, since Qualcomm has almost complete monopoly there, but still I would have preferred the SD over Exynos 🙂

          • Rishab Warrier

            And moreover the Exynos processor doesn’t support CDMA which is still used by some carriers in the US so thats another reason too

          • Aditya Pradhan

            Ah! Yes. You are right.

          • Ashwin Prasad

            All in all Exynos is a better performer, especially with intensive use. Consistently better than SD.

          • Aditya Pradhan

            Yes, and that might be because of the four cortex A-53 cores running at 1.7 GHz, instead of all Kryo 280 cores like in the SD 835. Exynos does perform better, especially in all the benchmark tests.

          • Yes indeed. Yet to be seen how it ages though. We will only know when we use it I suppose.

          • Aditya Pradhan

            Also, taking into consideration, the great deals that all the US carriers like AT&t, Verizon and Sprint are providing with new Smartphones, it’s not that bad of a tradeoff. In India, we have Jio providing Double Data offers with new S8 and S8+ though 🙂

          • Jio has its hands everywhere these days. 😀

        • Ashwin Prasad

          No that would be because all the devs from USA including lineage will focus on SD. But the other global devs surely will work on Exynos too so we’ll be covered.

          • Rishab Warrier

            Not really ,I heard that in an Indian youtube channel 😐 And devs always deliver so its not an issue.Just that a stable and proper root and mods would take time to come out 😀

          • Ashwin Prasad

            The twrp for the Exynos variant is already been released. (:
            The custom roms and kernels will follow the same way.

          • Rishab Warrier

            I just checked XDA and they’ve also released a ROM already ! Also a few mods too.Although its too early to use Custom ROMS as daily driver as all ROMS take a few months of testing and fixing to make it perfect its nice to see the developing community on their feet and already releasing stuff 😀

      • Ashwin Prasad

        The reason is that USA’s carrier markets and the whole communication infrastructure recognises and supports Snapdragon better than Exynos.
        Exynos in all fairness is better. But yes SD gets code division multiple access support. Even though that is kind of obselete.

        • Rishab Warrier

          Thats not the reason 😀 Exynos doesn’t support a few carriers so they can’t release a Exynos variant there, namely CDMA which is the only one I’ve come ot hear off ,Maybe theres more.

          • Ashwin Prasad

            Code division multiple access that I’ve mentioned above/before = CDMA that you are saying. 😀

          • Rishab Warrier

            Ah my bad then 😐

    • Ashwin Prasad

      Yes the issue being software related is indeed a big relief. :’D
      World’s best display having a hardware flaw would really be a bummer

  • Vishal Giri

    great news for S8 buyers who were worrying about this problem, this might give them kind of a relief and built their trust in brand’s problem solving capability!!

    • Ashwin Prasad

      Yes. Issues like these shouldn’t crop up in the first place. This is the next best thing.

      • Rishab Warrier

        Ofc they shouldn’t but isn’t it great to see how fast Samsung responded and fixed so many issued and also did that so fast without any delay ?

        • Ashwin Prasad

          Haha. Quote “this is the next best thing”, unquote. Again, same thing. (:

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