Poco F1 problems and fixes: Ghost touch, PUBG, Wi-Fi, Bluetooth, battery drain, OK Google, etc. issues

Pocophone Poco F1 update

The Poco F1 is a smartphone aimed at bringing the best specifications available in the market with little to no compromise at a budget price. Xiaomi gave life to Poco sub-brand to differentiate the line of products offered by starting from scratch. The Poco brand is fixated towards ‘Performance’ of the smartphone, hence the reason why the Poco F1 packs in the Qualcomm Snapdragon 845 chipset at such a low price.

Even though performance is the top priority for the Poco F1, Poco has made very few compromises with the Poco F1. The device has a great camera setup, good display, IR Face scanner, Fingerprint scanner, good battery life, and impressive performance for the price.

The only downside for some is the polycarbonate build of the device, which can also be a positive as the device isn’t as fragile as the glass-sandwich design used with most other smartphones these days.


Given the impressive specifications for the price, one would assume that the device would perform flawlessly, however, like most other smartphones the Poco F1 isn’t completely free of bugs and issues. Poco has released an update to address some of the issues, though, not all is fixed.

Let’s take a look at the issues on the Poco F1 and how to fix them.

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Ghost touch/Multi-touch issue

Some users are reporting that they are experiencing touch issues when using the Multi-touch tester app on their Poco F1. While tapping on the screen there is an extra touch input registered. This bug has already been addressed by Xiaomi who claimed the issue is caused by the Multi-touch tester app itself. Here is a simple fix for the issue.

Possible solutions:

  1. Head over to settings > additional settings > button and gesture shortcuts > take a screenshot set the option to ‘none‘ and then reboot your device.
  2. Uninstall the Multi-touch tester app in case you installed it and then noticed the issue.

The issue should now be fixed.


Some app icons don’t show up in the Notification panel

This issue is widespread and is being addressed by Xiaomi. If you too have noticed that some app icons don’t show up in the notification panel, don’t fret, Xiaomi knows about the issue and have already released a fix for the issue in the Global Beta ROM 8.9.13.

If you’re not on the Global Beta Rom the fix would be coming soon to the Stable Rom as well. There are currently no quick fixes available for the issue so we would suggest waiting for the bug fix update by Xiaomi itself.

Bluetooth devices not connecting

At times some Bluetooth devices are unable to be paired to the device. It could take multiple tries to get the device to pair with the smartphone. If you’ve been facing these sort of Bluetooth issues then here are some possible solutions to get rid of the problem.

Possible solutions:

  1. One of the most simple yet effective methods to fix a bug or glitch is to reboot your device. Simply hold down the Power button until a menu pops-up and then tap Restart. After the device restarts try paring your Bluetooth device.
  2. If the device still isn’t pairing head over to Bluetooth settings and remove all paired devices. Once all the paired devices are removed from the list, try and pair the Bluetooth device to your Poco F1 now.
  3. If there’s still no luck clear Bluetooth cache, follow these steps. Go to Settings > Applications >Tap 3 dots on the top right and click Show system apps > Bluetooth > Storage > Clear cache and data. After performing these steps you should now be able to connect to your Bluetooth device.

PUBG gameplay hindered by the Notch

After the update users are reporting that while playing PUBG on the Poco F1 parts of the game are hidden behind the notch ruining the gameplay. Xiaomi has acknowledged the issue and has relayed the same to the PUBG mobile developers who are currently working on a fix.

Since there is no immediate fix for the issue we recommend waiting a while till the PUBG mobile team fixes the issue and rolls out an update to fix the concern.

Low sound output while playing PUBG

This is the second issue related to PUBG users have been experiencing on their Poco F1. While playing PUBG users are reporting that the sound output is very low and distorted as well.

Xiaomi has fortunately addressed the issue with their update in the Global Beta ROM 8.9.13. While the update is only for the Beta ROM users we expect the Poco team to roll out the update for the Stable ROM as well to address the issue soon.


Wi-Fi connectivity unstable or not connecting

In case you have been having trouble with the Wi-Fi connectivity on your Poco F1, we’ve got a few fixes you could try to get your device Wi-Fi working normally again.

Possible solutions:

  1. Remove the Wi-Fi network from your device’s remembered Wi-Fi list. Head over to Settings – Connections – Wi-Fi and push the Forget button on the network name that you’re facing issues with. Now try reconnecting to the same Wi-Fi network.
  2. The issue could also be with your WiFi router, so attempt a simple unplug, and then replug the router after 10 seconds for a quick soft reset. This should help sort out the WiFi issue you were experiencing.

“Ok Google” command not working

If you tried using the “Ok Google” command on your Poco F1 without any success much like other users. We’re glad to inform you that Xiaomi has addressed the issue in it’s latest Global Beta ROM 8.9.13.

Though the fix has only been rolled out for the Beta ROM we can expect the fix to hit the Stable ROM sometime soon. The issue does not have a workaround currently, hence we’d suggest waiting for the bug fix update from Xiaomi to solve the problem.

Data connection not working

If you’ve been experiencing issues while trying to use the mobile data on your Poco F1, these are some fixes you could try out to fix the issue and continue using mobile data.

Possible solutions:

  1. Reset the APN to enable mobile network again. This could be done by heading over to Settings > Mobile Network > Access Point Name and entering your carrier APN settings.
  2. Turn on Airplane mode and leave it on for 15 seconds then, turn it off and wait for a few seconds. This should fix the issue and your mobile data should now be working.
  3. If you are traveling and your sim is on ‘roaming‘ we’d suggest you go to Settings > Sim card & mobile network > Enable data roaming

Battery drain issue

If you’ve been experiencing fast battery draining issues on your Poco F1, then we’ve got a few possible fixes in case the battery drain is caused due to software bugs and hopefully isn’t a hardware defect.

Possible solutions:

  1. A quick fix to solve battery drain is to soft reset the device Press and hold the Power and Volume Down button simultaneously until the screen turns off. The device will reboot automatically and then check to see if the battery drain is back to normal.
  2. Disable ‘High-accuracy’ location. In the settings page search for ‘Location’ several settings would show up in the results. Change the Locating method from high accuracy to low accuracy or simply turn the feature off until you need to use any app that requires user location.
  3. Uninstall battery draining apps. Several social media apps such as Facebook often eat into the battery life on a device, as these apps are constantly running in the background to update users on new posts, etc. This could be fixed either by disabling the app in background or by uninstalling the app and using the web version. You could also check the battery usage by apps in the battery settings menu and then decide which apps to uninstall based on the battery usage results.

Other issues: Yet to be fixed by Xiaomi

  1. Netflix/Amazon Prime HD streaming unavailable on the Poco F1 due to lack of support for Widevine L1 support.
  2. Android Auto issues.
  3. Touch delay or wrong input while typing fast on the keyboard.

These are a few issues still being worked out and should be fixed once the Poco team manages to find the causes.

Are you facing any other issues on the Poco F1? Let us know in the comments below. 

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